Adriana Torres
Adriana Torres is a transformational leader and a global operations visionary, with more than 30 years of experience in operations management, customer service, and customer experience.
Ms. Torres was brought on board in June 2016, in her current position, to develop and lead the implementation of a new support model for point-of-sales and property management solutions for the Hospitality industry customer base.
During her tenure with Oracle, Ms. Torres has been the recipient of the Powerful Women of Bay Award for 2018; was awarded the Hispanic Engineering National Achievement Award (HENAAC) for Executive Excellence from Great Minds in STEM (GMiS); and was selected to the Hispanic IT Executive Council (HITEC) 100 list in 2018 and 2019.
Previously, she was the Senior VP of Global Customer Care Services at Visa, Inc. There, she led the organization’s credit, debit and digital consumer products for 2.2 billion Visa cardholders. Prior to that, she spent 18 years with Citigroup. She launched her professional career at British Petroleum in Brazil, working her way from trainee, to the lead in Quality Management & HR.
Ms. Torres holds an MBA from Florida Atlantic University, a Master’s Degree in Computer Science from Nova Southeastern University in Fort Lauderdale, Fla., and a Bachelor of Science Degree from the University of Campinas, in Sao Paulo, Brazil. She is currently pursuing a Ph.D. in Philosophy, with an emphasis in International Business from the International School of Management in Paris, France. She is fluent in English, Portuguese and Spanish.