2021 South Florida Women in Leadership Symposium
March 10, 2021
8:30 AM - 11:30 AM (ET)
Women In Leadership
Simone Arnold is a vice president at Fiserv. Based in Coral Springs, Florida, and with 25 years of Financial Services and Technology experience, Simone serves as the US Product and Program Change Management lead and is a BCP coordinator/resiliency advocate on the COVID-19 taskforce. Previously, Simone championed the lions share of 24.7B transactions, $55.8T dollars in her enterprise business role for the National Automated Clearing House Association (Nacha) and the Automated Clearing House (ACH) Process Compliance, business relationship establishment and growth with Nacha, development, implementation, monitoring, annual audits, risk assessments and performance measurement for ACH process controls. She is known as a people, product, program and relationship builder. Simone embraces her passion to serve while living a life in motion. She is the co-lead for the Women Impact Network and serves as a mentor and sponsor to the Black Leadership Group where her goal is to empower and inspire others to press forward and be vessels for change. Simone is a member of the National Women of Color Empowerment Institute, where she has served as a moderator and panelist. Simone is a member of WNet and the National Society of Leadership and Success. Simone received a BA in Communication from Florida Atlantic University; an MBA from Nova Southeastern University; and a Doctor of Management from the University of Phoenix. Together with her spouse, David, they reside in Florida and raise their three children: Ayanna-Mone’, Naiya Olivia and Ayden Antonio.
Andrea DeMarco is Senior Vice President of Investor Relations, Corporate Communications & ESG for Norwegian Cruise Line Holdings Ltd. She serves as the high-profile face and voice of the organization to Wall Street and business and financial media. DeMarco consistently ranks at the top of the prestigious Institutional Investor All-American Executive Team rankings and was recognized by Wall Street as the #1 Overall Best Investor Relations Officer in the Leisure sector for two consecutive years. Under her direction, the Company’s Investor Relations program swept first place overall ranking across all eight categories including Best CEO, Best CFO, Best Investor Relations Program, Best Investor Relations Team and Best Crisis Management Amid COVID-19, a new category which ranked the effectiveness for communication of a company’s strategy and risk management during the global pandemic. DeMarco joined the company as the Head of Investor Relations in November 2012 bringing with her a diverse background of experience in finance, sales, marketing, revenue management and corporate financial planning and analysis. She has strong knowledge of the cruise industry with 18 years of experience, and has worked across multiple segments, from Contemporary to Luxury. She was an instrumental part of the management team that led the company into previously unchartered areas including taking the company public with a highly successful initial public offering along with multiple other capital market transactions including eleven equity follow on offerings, the highly successful acquisition of Prestige Cruises International, Inc., and multiple capital raises amidst the global pandemic, totaling over $15 billion in capital market transitions. Prior to joining Norwegian, DeMarco was responsible for North America charter sales at Royal Caribbean Cruises Ltd., for both the Celebrity Cruises and Azamara Club Cruises brands. In this role she successfully drove sales and marketing initiatives and increased media exposure for the brands by attracting name brand entertainment including Grammy Award-winning saxophonist Kenny G, Emmy Award-winning reality TV show Top Chef, Time Warner’s television network Turner Classic Movies, and the popular music and arts festival Coachella. She partnered with all areas of the business, strengthening her expertise in operations, including hotel, marine, port and food & beverage; legal and contract negotiation; itinerary planning; and public relations. Previous roles at Royal Caribbean include corporate financial planning and analysis and revenue management, with revenue management experience both inside and outside of the cruise industry. She served on the Board of Directors as President and Treasurer for the National Investor Relations Institute, Florida Chapter. DeMarco received a Masters in Finance from Florida International University and a Bachelors in Science in Finance from Florida State University.
Terri Lewis is Chief Human Resources Officer for One Call, a workers’ compensation services leader for nearly 30 years. Terri is responsible for creating the company’s overarching vision for culture and engagement, diversity and inclusion, and top talent acquisition and retention. She oversees HR service delivery, internal communications, employee relations, organizational development, HR policies and programs, total rewards and talent acquisition. Terri received her Masters’ Degree in Business and Human Resources from the University of South Carolina and Bachelor of Science in Business Management from Clemson University. In addition to One Call, she has worked in organizations such as Pontoon Solutions, PSS World Medical, General Electric, International Paper and Brambles Ltd. Throughout her career, Terri has been an advocate of the HR Professional as a strategic partner with a true understanding of the organization and the ability to develop and implement a people strategy to enhance business results. She lives in Saint Johns, FL, with her husband Fletcher and son Carter.
Keti Mehta currently serves as Senior Vice President at Gallagher’s NY Metro office, where she manages the firm’s growth initiatives to expand client footprint across diverse industry segments and deepen customer intimacy. Mehta also serves as an Advisor to the inaugural Diversity & Inclusion Committee of the Risk & Insurance Management Society’s (RIMS) Advisory Board. For over six years, Keti has served as the Vice Chair & Board Member of the Tri-State Diversity Council. Recognized for being an inspiring growth accelerator, strategic brand promoter, and influencer - Keti Mehta successfully develops high performing teams and strategic partnerships to unleash organic growth potential. She stands out for being a transformational culture catalyst by building diverse communities that promote inclusion and collaboration. Keti leads by example and is a highly skilled, certified sales activator, leadership development coach, talent enthusiast and evangelist of the Customer Experience. Mehta has also held senior executive leadership roles at Hub International, USI Insurance Services, EMC Dell, Morgan Stanley, and IDB. Keti is a licensed NY Property & Casualty Insurance Broker. Mehta received a Master of Arts degree in Change Leadership from Teacher’s College, Columbia University in New York. Additionally, Keti holds a Professional Coaching Certification from the International Coach Federation. She currently resides in Westchester County with her husband of 23 years and beloved daughter, Karina.
Deena Piquion currently oversees Xerox’s Latin America Operations which includes all direct and indirect sales activity throughout Central and South America and the Caribbean. Prior to joining Xerox, Deena was with Tech Data Corporation for 19 years where she most recently served as Vice President and General Manager of Latin America & Caribbean where she had full P&L responsibility for the region and led the successful integration of an acquired competitor. Respected as a courageous and decisive leader, risk taker, and sound business partner, Deena earns a seat at the table wherever she serves. She has transformed organizational culture, tools, management systems and leadership teams with focus on higher value, optimized cost structure and improved profitability. With 20 years of experience in the IT channel, Deena takes a corporate vision and makes it reality. She intuitively sees the threads of opportunity in the market and drives material performance and P&L improvements. Deena and her husband Jean-Marc have two children, Mateo (age 13) and Maya (age 11) and live in Miami, Florida. Deena is passionate about leadership, technology, emotional intelligence, personal branding, diversity and inclusion, and health and wellness. Visit www.iamdeena.com for more.
Dr. Charlene Rousseau (Char) is an Industrial/Organizational Psychology practitioner with over 15 years’ experience in serving her clients with applying practical solutions to business opportunities. Her passion for strategic talent management, development, and learning initiatives have contributed to the growth and development of over 16,000 professionals. As ChenMed leads the way in transforming healthcare for seniors, they’re committed to hiring and developing the very best and brightest, and providing team members every opportunity to succeed and advance in their careers. That said, in her role as Director of ChenMedU, Char is responsible for standing up and leading ChenMed’s corporate university providing a best-in-class, focused, engaging, and interactive learning experience designed to help leaders master ChenMed’s core model, choose a path, and build their future and career at ChenMed. With ChenMed’s hypergrowth business strategy, ChenMedU contributes to the Clinical and Profit & Loss Leadership-Profit Chain aligning Talent Management and Development strategies and providing expertise, advice, and coaching in the areas of: talent identification and succession planning; individual, team and leadership development; facilitation and execution of training programs; as well as needs analysis, diagnosis, and the execution of learning interventions. Char was also the CEO, Co-Founder, and Co-Host of InvestHuman podcast dedicated to reviving the heart of organizations by reigniting the appreciation for the human element of work. The show focused on talent development and talent management strategies to solve workplace problems unique to today and the future of work. Episodes are accessible for free download via www.InvestHuman.co as well as via Apple Podcasts and Google Play! Char continues to serve the development of future leaders in the field of Talent Management, Organizational Development, and Learning and Development as an Associate Professor of Graduate Industrial and Organizational Psychology at Baker College Online. She also serves on the board of advisors for the program with helping to shape the vision and strategy to align with the American Psychological Association, Society for Industrial and Organizational Psychology standards for graduate programs in the field and practice application for successful student outcomes. Char also serves on the board of advisors in a similar capacity for Keiser University. Char earned her PhD in I/O Psychology from Capella University and her research interest areas are Adult Learning, Distance and Online Education, Performance Management, Employee Engagement, Diversity and Inclusion, and Work Life Integration. She has clocked over 30,000 hours in curriculum and training programs design and has over 15 years’ experience in training, facilitation, speaking, psychometrics, coaching, and L&OD consulting in multiple industries including Corporate Settings, Healthcare, Automotive, Sales, Finance, Insurance, Government/Military, University Education, and Call Centers to list a few. In 2016, Char was honored with the National Diversity Council’s Glass Ceiling Award for women who have overcome barriers to climb to the top, achieving personal success while also making it possible for others to more easily follow in their footsteps. She’s also a contributor to the eLearning Guild annual best practices Tips eBook, Training Industry Online Magazine, Rutgers’s Business Review, and is an avid blogger on LinkedIn, writing and publishing articles on topics related to the field.
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